This morning we had a power cut caused by a fire in a transformer. The cut affected a large area but we were back on a lot quicker than the initial estimate as the network switched things around. For reference in the event of a power cut information can be found by ringing 01243 508838 (select option 2). You actually speak to a helpful real person in a local call centre. If you are vulnerable for any reason you should tell them and they will take that in to account or, in extremis, make alternative arrangements for you.